Support
How can we help?
Tell us what's going on and we'll get back to you. Most questions are answered below.
Prefer email?
Reach us directly at
velosummitventures@gmail.com
We usually reply within a couple of days.
How does the tire pressure recommendation work?
It starts from weight-indexed pressure tables for your tire width and rider weight, then applies adjustments you can see: internal rim width, surface roughness, tubeless setup (8 PSI lower on the road, in line with published guidance from Zipp, Hunt, and Stan's NoTubes), and temperature (per the gas law, about 0.3 PSI per °C at road pressures). Rate a few runs as harsh, dialed, or squirmy and the model learns your personal targets.
Is my data private?
Yes. Serial numbers are encrypted on device with AES-256 behind Face ID. Recovery details, your name, email, and phone, stay on your phone and are never synced to the cloud. The rest of your garage syncs through your own private iCloud account, not our servers.
How do I connect Strava or Apple Health?
Open Settings, then Connections. Strava rides import and sort to the right bike automatically by discipline; Apple Health supplies your body weight for the calculators. You can disconnect either one at any time.
What is Serial Shield?
An encrypted vault for each bike's serial number, a check against the Bike Index stolen registry, and a one-tap PDF recovery packet with the specs, photos, and details police or your insurer would ask for if a bike is taken.
How do I delete my data?
Delete a bike to remove its records, or remove the app to clear everything stored on the device. Synced records clear from your iCloud as the change propagates across your devices. Email us if you'd like a hand.
What do I need to run it?
An iPhone on iOS 17 or later. Strava and Apple Health are optional, the calculators and service log work without either.
Which bikes and disciplines does it support?
Road, gravel, mountain, and track. Each bike keeps its own defaults, units, and pressure floors, so a track bike and a gravel bike are set up independently.
Does it work with WHOOP, Wahoo, and intervals.icu?
Yes. Recovery comes from WHOOP, rides import from Wahoo and intervals.icu, and body weight and HRV can come from Apple Health. Every integration is read-only — Velo Garage reads your data and never writes back to it.
Is Velo Garage free?
Velo Garage is available on the App Store. See current pricing and any in-app options on the listing.